International Orders
We regularly dispatch to companies and individuals in a number of countries. If your country is not available at checkout please contact us to discuss options as we usually have a way to help.
Due to the complex and frequently changing nature of peptide regulation it is up to the buyer to be aware of, and comply with, their local legal requirements regarding the importing of peptides.
Orders are dispatched tracking using DPD. If temperatures in transit will exceed 30°C we can ship with a freeze pack at additional cost if requested.
Import Customs
You must be available and prepared to work with your local Import Customs as many countries require additional information from the receiver. This will be requested by them directly using the contact information provided to us.
We cannot be held responsible for any shipments seized or delayed by Import Customs and will endeavour to avoid shipping to countries where we expect this to be an issue.
Tariffs
The buyer is responsible for all import duties and tariffs.
Payment Methods
Some countries are restricted for Credit or Debit Card payments but please contact us for Bank Transfer details.
Refund Policy
If an International order does not arrive we will refund 50% of the order value. Any bank fee’s associated with processing a refund will be deducted from the total.
Or if requested we will send a second time but in this case we do not try again and we do not refund.